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Shipping Rates and Return Policies
Site Map and FAQS ~ Click HERE
Shipping Services and Rates
Within the continental US:
Ground Shipping for Continental US 48 states
USPS Priority Mail
International Shipping (including Canada, Alaska and Hawaii)
USPS Global Priority without package tracking or insurance. We cannot be responsible for orders once they have been shipped.
Customers are responsible for any duties or customs fees applied by the destination country.
We are required by law to list the price you paid for our products as the customs amount of the package and to accurately list the contents of your shipment. Upon arrival of your package in your country, you may be contacted to arrange payment of any local duties, taxes, and/or customs charges assessed by your government. Please keep in mind that we have absolutely no control over these charges. On some international shipments a "disbursement" or "advancement fee" is charged by the shipping company. We also have no control over these charges.
If delivery of a package is refused, rejected, or returned for delivery failure, we reserve the right to charge your credit card for both outbound and inbound shipping charges.
Shipping Costs
Within the continental US
|
Order Total |
Shipping Costs |
| $0 - $25 |
$5.50 |
| $26 - $49 |
$7.50 |
| $50 - $99.99 |
$8.95 |
| $100 + |
FREE |
Outside the US (incl. Canada, Alaska and Hawaii)
|
Order Total |
Shipping Costs |
| $0 - $49 |
$9.50 |
| $50 - $99 |
$17.00 |
| $100 - $199 |
$24.00 |
| $200 + |
$29.00 |
Cancellations and Shipping Arrival Time
Cancellation of any order may be made within 24 hours from the time the order was placed.
Due to the high number of orders we receive, it typically takes 2 business days for order processing, for some items the shipping may take longer if it states that in the product details
USPS and UPS Ground Delivery will arrive in 4-10 business days depending on location.
International Global Priority will arrive in 7 -10 business days depending on location.
You'll receive an email with shipping confirmation and tracking no. when applicable.
Shipping Confirmation
You will receive an email from customerservice@thesillywagon.com notifying you that your order is on the way with the tracking information when available
Tracking.
You may check the status of your order at any time on www.thesillywagon.com at My Account .
Returns
You may return items for a refund or exchange. Given the limited quantities and seasonality of the wonderful clothes we offer, returns must be made within 14 days of receipt. You may return unused items or clothes in their original condition with tags attached, for an exchange or refund
We do NOT accept returns on the following items; swimsuits, holiday, custom made apparel or personalized items.
Sale items may only be exchanged for a different size, if it is available, within 14 days from receipt.
Please contact us at customerservice@thesillywagon.com to receive a return number.
Please ship the item(s) to the following address:
The Silly Wagon
1618 Westhurst Lane.
Houston, TX.
77077
Please note, we will not credit or pay for return shipping on any order unless the item is damaged or incorrect due to our error. We will not accept returns without the return number on the outside of the box. When you do return something, we recommend that you use a shipping method that can be tracked and insured, as we can't process a return we have not received.
Please allow 30 days for ANY refunds or credits to be processed and appear on your statement.
Do you still have questions?? Please check our FAQ's for commonly asked questions we hope have been answered. If you don't find it there, ASK us!
Sales Tax
The Silly Wagon is based in Houston, TX. Sales tax is charged if the shipping address is in TX.
Payment Methods
The Silly Wagon accepts payment via credit cards or Paypal. Please note that when using a eCheck or other payment method which is not cleared immediately, we can not guarantee inventory availability. | | |
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e. customerservice@TheSillyWagon.com
p. 281.394.0679
w. TheSillyWagon.com
©2008 The Silly Wagon • Powered by pappashop.com |
web and graphic design
by quirky bird.
This website contains original graphics
and artwork, so get inspired,
but don't steal, karma is real.
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The Silly Wagon features Fall 2008 Preorders for Room Seven clothing,
diaper bags, dress, baby basics, Cakewalk, Me Too,
Deux par Deux, cool Appaman t-shirts, celebrity baby favorite Made U
Look, leg warmers from Baby Legs, Melamine
dinnerware from Baby Cie, the hippest pettiskirts and tutu's
from Kaiya Eve and Oopsy Daisy Baby, Hand Made, Hand Sewn, Indie designs from liliputians
NYC, Tamar,
Candy Art, Nissalisa Monsters, mixed media art, Bling Barrettes from
Swarovski crystal,
sterling silver charm jewelry necklaces from Shelly Assody,
Stretched Canvas Wall art from Oopsy Daisy Hip Kid Art, Sherri Blum
Designs, Baby Nay, Made U Look, Liliputians, Mish Mish, Appaman, pettiskirt,
wooden heirloom toy from Pastel Toys, as well as play pretend
food from Nana Company Voila, Chenille Chef , sweet art from Candy Art,
collages, tins, Pura
Vida, Nina and Tom tees, amazing hand crafted, hand painted furniture
that is 100%
green and non toxic by Lilipad Studios. If you were to describe The
Silly Wagon style it would be stylish, unique, hip, cool, Indie, Euro,
trendy, classic, sweet, and FUN!***
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