Mom and chatty toddler kicked off flight

Woman says flight attendant's anger over child's talking got them booted

Before I have you read this anger-inducing news article I found on MSNBC I want to say a few words...I am outraged by this story because I am a mother and woman and a person who flies. I am also pretty pissed because, quite frankly I think that customer service has gone down the toilet. When I was a little girl, not that very long ago, we traveled often. Travel was and still is for many, a luxury that they afford themselves maybe once a year...for some once in a lifetime. I remember my mom getting me dressed up nicely to go on a plane, saying hello to the captain and getting a nice pair of wings and sometimes even a set of playing cards. I never felt like a piece of cattle, never got snapped at by an irritated flight attendant, no one limited my bags of peanuts even! When do customers start to draw the line...you want cheap tickets but you still expect the people on the plane, the ones traveling with you as well as the ones working on it, to treat you with some modicum of respect! I think they have officially crossed the line...what with demanding obese passengers to buy an extra ticket, to restricting a child from having a sippy cup and now by kicking a mother and her child off the plane for the egregious crime of babbling too much!

Please post your comments, as I am going to be forwarding this blog posting on to the heads of the major airlines to let them know we have had enough!

ATLANTA - A woman said she and her toddler son were kicked off a plane after she refused a flight attendant's request to medicate her son to get him to quiet down and stop saying "Bye bye, plane."

Kate Penland, of suburban Atlanta, said she and her 19-month-old son, Garren, were flying from Atlanta to Oklahoma last month on a Continental Express flight that made a stop in Houston.

As the plane was taxiing in Houston en route to Oklahoma, "he started saying 'Bye, bye plane,' Penland told WSB-TV in Atlanta. The flight attendant objected, she said.

When Penland asked the woman if she was joking, she said the stewardess replied, "You know, it's called baby Benadryl."

"And I said, 'Well, I'm not going to drug my child so you have a pleasant flight,'" Penland told the TV station.

Penland and her son were let off the plane and did not complete the trip to Oklahoma, said Kristy Nicholas, spokeswoman for Express Jet Airlines, which flies as Continental Express on behalf of Continental Airlines.

"I was crying, I was upset and I was thinking, 'What am I going to do? I don't have anything with me, I don't have any more diapers for the baby, no juice, no milk," Penland told WSB.

Nicholas said, "We received Ms. Penland's letter expressing her concerns and intend to investigate its contents.

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